e-Learning
I am passionate about using my creative and technical skills to create meaningful learning experiences!
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An Artist’s Guide to Financial Recovery
Sales training demo
Designed and developed an animation in Vyond
for an interview to show my video skills. -
Freedom from Financial Debt Starts Today
Designed and developed a short
PowerPoint for a technical interview.
Visa, Inc.
Designed and developed high-quality, learner-centric, interactive, and visually engaging deliverables that enhanced the training experience for learners.
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IDDEA 2023 Rebrand
Sales training
Redesigned 5 PPT decks to provide a clean and consistent style that is used across the company. Also created a Leader Coaching guide and Session Workbook.
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Managing Low Perfomance
Branding and design work for Managing Low Performance.
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Microsoft Dynamics CRM
Continued Sales & Customer Service training for the Dynamics CRM used for business. Global Internal Audience - 20,000 users. 2017 - present
Responsible for the entire project, from project management (work closely with developers, stakeholders and SMEs) to template/program design and deliverables, screen captures, voiceover, interactivity, video creation and editing, assessments, job aids, etc.
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IDDEA
Internal Sales training.
Designed 5 PPT decks to provide a clean and consistent style that is used across the company. Also created 3 Teams backgrounds.
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2021 Compliance Training
Designed and developed Compliance training for all employees.
Includes scenarios and drag & drop quizzes.
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Product Taxonomy
Designed and developed Product Taxonomy training.
Created scenarios, drag & drop quizzes, video, voiceover, etc.
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Wharton Graphics
Created a number of vector graphics for the Wharton Project.
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Inspire to Hire
Designed the Inspire to hire training program.
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Product Sales game
Created a number of vector graphics for Sales game.
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VCSA BER
Designed and developed multiple online courses for each release of the VCSA BER initiative.
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VCSA Hi-Level Overview
Designed and developed an interactive systems course for Visa Client Application Support training.
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Client Performance
Branding, instructional and graphic design work for
Client Performance.
CSLD image I designed for our team
Reusable Storyboard template I designed for Dynamics 365
Infographic I designed for the
IDDEA Sales initiative
Western Union
Created superb web-based training courses designed to support the global CSC team.
Partnered closely with SMEs to identify, gather, and verify needs and information for
course requirements.Wrote engaging scripts and storyboards.
Recorded and edited both audio and video content.
Developed templates, job aids, process flows, and style guides for the global training team.
Branded and created all supporting graphic elements for each project.
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KANA CSR Desktop
Designed and developed multiple courses for the
KANA CSR Desktop training -
CSC Global Training
Designed and developed a number of courses for
Customer Service Relations global training offerings. -
Custom Supporting Materials
Designed custom, reusable job aids, storyboards, quick reference guides, etc. for different courses.
Avaya
Created and prepared internal, online training courses.
Developed application simulations, soft-skills training courses, job aids, and various other training documentation utilizing graphic and instructional design, coupled with audio and video editing tools.
Echostar
Designed and developed application-based online training for the entire organization.
Also, designed the layout for the monthly IT newsletter, including graphics, branding, logos, brochures, and signage.
VA Administration
Designed, indexed, and developed comprehensive E-Learning Desk Procedures (Online Help) for multiple divisions within the VA Health Administration Center.
Created all content’s graphical elements.
Developed customized interactive components to meet the specific needs of each department.
Wrote, recorded, edited, and integrated audio into all deliverables.
MDC Holdings, Inc.
Created a variety of internal online training modules.
Conceptualized and implemented the largest customer initiative OLT.
Partnered with internal stakeholders, SME’s, photographers, marketing professionals, and instructional designers to design and develop dynamic training solutions.
Developed custom graphics, animations, and games and coordinated photo shoots, recorded and edited audio and video content, as well as uploaded courses into the LMS.
Conceptualized, designed, developed, and implemented the largest customer initiative OLT.
Created an interactive puzzle to emulate an in-person training game.
Critical Information Networks
Collaborated with SMEs to gather all necessary content.
Rapidly developed high-quality online courses using Articulate for a variety of vertical markets, including healthcare, fire departments, industrial, and law enforcement.
Developed interactive Law Enforcement Training courses
Developed interactive Firefighter Training courses
Expertise in:
Custom Graphic Design: Creating tailored visual solutions.
Simulations & Gamification: Engaging learners through interactive experiences.
Microlearning: Delivering concise, focused learning modules.
Video Creation & Editing: Producing high-quality video content.
Voiceover & Animation: Adding professional narration and dynamic visuals.
Storyboards & Style Guides: Developing clear visual narratives and consistent branding.
Job Aids & Facilitator Guides: Supporting instructors and learners with effective tools.
Student Workbooks & Scripts: Designing materials that enhance the learning experience.
ILT & VILT Presentations: Crafting impactful in-person and virtual training sessions.
Infographics: Visualizing complex information for easier understanding.
Learning Management Systems (LMS): Implementing and optimizing digital learning platforms.
Additional Skills:
Mentoring & Collaboration: Fostering teamwork and knowledge sharing.
Needs Analysis & Assessment: Identifying gaps and opportunities for improvement.
Research & Design Theory: Applying evidence-based approaches to design.
Human-Centered Design & AI Design: Creating user-focused solutions that leverage technology.
ADDIE & Agile Development: Utilizing proven methodologies for effective project execution.
Curation & Testing: Ensuring high-quality content through rigorous review processes.
Adaptability & Time Management: Thriving in fast-paced environments while meeting deadlines.
Growth Mindset & Leadership Development: Committing to continuous improvement and organizational growth.
Diversity & Inclusion: Promoting equity and accessibility in learning environments.
Change Management & Stakeholder Engagement: Navigating transitions while engaging key stakeholders.
Project Management & Process Improvement: Streamlining operations and enhancing efficiency.
Employee Engagement & Onboarding: Cultivating a positive workplace culture and smooth transitions.